Users of Gmail, Google's email service, may have to refrain from inserting images into messages, especially if they are using the Firefox browser.
This is due to a bug in Gmail that can temporarily lock out a user from his or her account, PC World reported.
"Google has acknowledged the problem but hasn't been able to stamp it out," PC World said, adding Google had said it is "working hard to resolve this issue."
Citing Gmail's Known Issues page, it quoted Google as saying the bug is triggered under certain scenarios involving "inline images," or images inserted into the body of email messages.
But while it hits Firefox users who insert images into messages while composing or replying to email, it can also hit "users of any browser when they try to do this with large images."
PC World said the bug can also strike if one works "over time" on a draft message that has many images and attachments.
It said that for now, Google recommended that people use "a browser other than Firefox" when composing an email with images in the message body.
PC World said the bug could be linked to Google's new Compose Message window, which Google claimed is faster and simpler.
It also cited some users who said they are now "scared to continue to rely on Gmail now."
"When the bug is activated, Google locks people out of their account citing 'unusual usage' and telling them it has detected 'unusually high levels of activity.' It can take up to 24 hours for Google to lift the lockout and restore affected users' access to their accounts," PC World said. — LBG, GMA News
source: gmanetwork.com
